The Effective Root Cause Analysis course introduces the key concepts, steps, and popular methods of RCA with clear, practical aviation examples. It helps participants identify underlying causes of safety events within an ICAO‑compliant SMS and move beyond surface issues to strengthen risk controls. The course builds structured investigation skills, just‑culture thinking, and evidence‑based analysis to support safer, more resilient aviation operations.
Who should attend this course
This course is ideal for aviation personnel who analyse safety events or contribute to safety improvement:
- Safety managers and SMS practitioners.
- Line managers and supervisors involved in investigations.
- Operational staff who support reporting or safety reviews.
- Quality and compliance teams.
- Anyone responsible for continuous improvement or aviation safety performance.
It is suitable for individuals new to root cause analysis and those looking to enhance or standardise their organisation’s approach.
How this course will benefit you
By attending this course, you will learn how to:
- Pinpoint immediate, contributing, and systemic root causes.
- Use fast, structured tools like Five Whys and cause‑and‑effect methods.
- Separate human error from organisational and system factors.
- Apply Just Culture thinking for fair, balanced analysis.
- Build CAPA actions that fix real root causes and strengthen controls.
- Boost organisational learning with clearer, smarter findings.
- You’ll leave with sharp RCA skills that drive safer, more resilient aviation operations.