Virtual
ClassroomThe Effective Event Investigation course equips delegates with the skills to investigate aviation occurrences within an ICAO‑compliant Safety Management System (SMS). Participants will learn how to gather evidence, analyse contributing factors, and identify systemic root causes using recognised tools such as Tripod, error‑avoidance principles, Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA). By the end of the course, delegates will understand how to apply consistent, just‑culture, data‑driven investigation practices that strengthen safety performance and reduce operational risk.
Who should attend this course
This course is designed for aviation professionals involved in reporting, analysing, or learning from safety events, including:
- Line managers and supervisors.
- Safety managers and SMS practitioners.
- Operational staff who contribute to investigations.
- Quality and compliance teams.
- Anyone responsible for improving safety performance or supporting safety decision‑making.
How this course will benefit you
By attending this course, you will learn how to:
- Plan and structure clear, proportionate event investigations.
- Gather accurate evidence through interviews, observations, and document review.
- Identify underlying and systemic causes using recognised analysis tools.
- Apply just‑culture principles to encourage openness and reduce blame.
- Produce clear, actionable investigation reports aligned with ICAO SMS expectations.
- Recommend corrective actions that address root causes and strengthen risk controls.
- Improve organisational learning by sharing safety insights consistently and constructively.